We're here to help. Find answers to common questions or reach us directly.
You can permanently delete your Jadid account at any time directly from the app. Once deleted, all your personal data — books, posts, messages, and profile — will be permanently removed from our servers within 30 days.
Tap your profile picture, then tap the Settings (⚙) icon.
Under the Account section at the top of Settings, tap "Xisobni o'chirish" (Delete Account). It appears with a red trash icon.
For security, you'll be asked to enter your current password before your account is deleted.
Your account and all associated data will be scheduled for deletion. You will be signed out immediately and cannot recover the account.
Can't delete from the app? Email us at mavielma.app@gmail.com and we will delete your account within 5 business days.
On the login screen, tap "Parolni unutdim" (Forgot Password). Enter your email address and you'll receive a reset link within a few minutes.
Go to your iPhone's Settings → [Your Name] → Subscriptions and tap Jadid to cancel. Cancellation takes effect at the end of the current billing period. Alternatively, visit Apple subscription management.
Open the app, go to Settings → Premium, and tap "Tiklash" (Restore Purchases) at the bottom of the screen.
Yes. All data is encrypted and stored securely using Google Firebase. We never sell your personal data. Read our full Privacy Policy for details.
We collect email address, username, reading lists, and usage data to provide the service. See our Privacy Policy for the complete list.
Change your password immediately via Settings → Account Management → Change Password. If you cannot access your account, contact us at mavielma.app@gmail.com with your registered email address.